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Solutions · Hospitality

From advance booking to checkout, one payment flow.

Secure bookings with advance deposits, take payment on site, handle cancellations cleanly and pay your vendors — without juggling separate tools.

  • Payment Links
  • Payment Gateway
  • Payouts
  • Payment Analytics
In short

Paynancial helps hotels, restaurants and venues collect advance deposits with payment links, take on-site payments through the Payment Gateway, refund cancellations in full or in part, and pay vendors with Payouts.

The challenge

How hospitality businesses collect and move money — and where it gets hard.

No-shows and late cancellations
Bookings without an advance payment are easy to abandon, leaving rooms and tables empty.
Deposits and final bills
An advance, on-site charges and the final bill all belong to the same stay or event.
Group and event bookings
Weddings, conferences and group stays involve large amounts paid in parts.
Paying vendors
Caterers, decorators, laundries and suppliers are paid regularly, often in batches.
The payment journey

From first payment to reconciled books.

How a typical hospitality payment flows through Paynancial.

  1. 01
    Guest books

    Directly, by phone or through a travel agent.

  2. 02
    Deposit secures it

    Send a payment link for the advance, with an expiry date.

  3. 03
    Guest pays on site

    Collect the balance and extras through your checkout.

  4. 04
    Cancellations are refunded

    Refund in full or in part according to your policy.

  5. 05
    Vendors are paid

    Send single or bulk payouts to vendors.

Product stack

The Paynancial products that fit.

Each need maps to a product you can start with on its own and add to later.

Hospitality product stack
You need to…ProductHow it helps
Collect advance depositsPayment LinksFixed-amount links with an expiry date, shared by email or WhatsApp.
Take payment on site or onlinePayment GatewayCards, UPI, netbanking and wallets.
Pay vendors and suppliersPayoutsBank and UPI payouts, single or in bulk.
See bookings, refunds and settlementsPayment AnalyticsSettlement visibility and refund tracking.
Use cases

What it looks like in practice.

Illustrative examples of how hospitality businesses use Paynancial products.

A boutique hotel
Sends a payment link for the advance when a booking is confirmed and takes the balance at checkout.
An event venue
Collects a wedding booking in stages with separate links for each instalment.
A restaurant group
Pays its suppliers in a weekly bulk payout.
Before you start

Practical things to get right.

  1. 01
    Put your cancellation policy in writing

    State what is refundable before you take a deposit, then refund against the original payment.

  2. 02
    Use the booking ID as the reference

    It keeps deposits, on-site charges and refunds together.

  3. 03
    Expire unpaid deposit links

    An expiry date releases the booking if the deposit is not paid in time.

Integration & security

Built on the same API as every Paynancial product.

One REST API, idempotent requests and real-time webhooks — test it all in the sandbox before going live.

FAQ

Hospitality payments questions.

Can I ask guests for an advance deposit?

Yes. Send a payment link with a fixed amount and an expiry date.

Can I refund a cancelled booking?

Yes. Refunds can be full or partial and are tracked through to completion.

Can I pay my vendors through Paynancial?

Yes. Payouts sends funds to bank accounts or UPI IDs, individually or in bulk.

Do guests need an account to pay?

No. A payment link works on its own; guests pay on a secure payment page without creating an account.

Talk to us about hospitality payments.

Tell us how your business collects and pays out, and we will help you choose where to start.