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Products · Smart Collections

Automate recurring and bulk collections.

Collect subscription payments, instalments, or bulk dues on schedule, with reconciliation built into every cycle.

  • Recurring collection
  • Bulk collection
  • Automatic reconciliation
  • Retry logic
POST /collections
$collection = $client->collections->create([
    'customer_id' => 'cust_7Fk21',
    'amount'      => 150000, // in paise
    'schedule'    => 'monthly',
]);

echo $collection->id;
curl https://api.paynancial.com/v1/collections \
  -u YOUR_API_KEY: \
  -d customer_id=cust_7Fk21 \
  -d amount=150000 \
  -d schedule=monthly
Overview

What Smart Collections does.

Paynancial Smart Collections collects subscription payments, instalments and bulk dues on a schedule, retries failed attempts on a defined schedule, keeps customers informed, and reconciles every collection against the customer and cycle it belongs to.

For businesses collecting recurring fees, instalments, or payments from many customers at once.

What's included

Everything Smart Collections gives you.

Recurring collection
Set up a schedule for subscription or instalment payments.
Bulk collection
Collect from a batch of customers in a single run.
Automatic reconciliation
Each collection is matched against the customer and cycle it belongs to.
Retry logic
Failed collection attempts can be retried on a defined schedule.
Collection reports
See what was collected, what failed, and what is still pending.
Customer notifications
Keep customers informed as a collection is due or completed.
How it works

From setup to settlement.

  1. 01
    Set the schedule

    Set up a collection schedule or upload a batch of customers.

  2. 02
    Collection runs

    Paynancial attempts collection on the defined date.

  3. 03
    Results recorded

    Successful and failed attempts are recorded per customer.

  4. 04
    Reconciled report

    Reconciled results appear in your collection report.

For developers

Call it from your own code.

Collect recurring or scheduled payments from a customer. The same API powers the dashboard, your systems and any agent working for you.

Collections parameters
ParameterDescription
customer_idThe customer being charged
amountAmount per collection, in paise
scheduleHow often to collect; the published example uses monthly
Compliance in India

The RBI and NPCI rules around smart collections in India.

A plain-language guide to the frameworks that may apply. General information only. Not legal, tax, financial or regulatory advice. It is not a statement of Paynancial's own licences or authorisations.

RBI

E-mandates for recurring payments

Covers e-mandates for recurring payments on cards, UPI and prepaid instruments, including registration by the customer with additional authentication, a notification before each debit, and the option to withdraw the mandate.

NPCI

UPI AutoPay

Lets a customer set up, view, pause and cancel recurring UPI mandates in their UPI app, for subscriptions and other repeating payments.

NPCI

National Automated Clearing House (NACH)

NPCI's system for high-volume, repetitive bank transfers — bulk credits such as salaries and dividends, and debits against mandates such as loan instalments.

RBI

Payment Aggregator and Payment Gateway guidelines

RBI's framework for payment aggregators — businesses that collect payments on behalf of merchants — covering authorisation, merchant due diligence, how merchant funds are held and settled, and grievance handling.

Regulators update these rules by circular, so always check the current text at the source: Reserve Bank of India · NPCI. For Paynancial's own security and compliance posture, see the Trust Center.

FAQ

Smart Collections questions.

What happens if a collection fails?

A failed attempt is recorded with a reason code and can be retried on your defined schedule.

Can I collect from a batch of customers at once?

Yes — bulk collection lets you submit a batch and track each customer’s result individually.

Are customers notified about collections?

Yes. Customers are kept informed as a collection is due or completed.

How are collections reconciled?

Automatically. Each collection is matched against the customer and cycle it belongs to, and results appear in your collection report.

Ready to start with Smart Collections?

Tell us how your business takes and moves money, and we will help you get started.